LTVplus

Free consultation

Find out where your coverage breaks, in 30 minutes

We look at your PSA, RMM, SLAs and after-hours load, then show you the team structure and monthly cost to close the gaps. Help desk, NOC, SOC, cloud and network engineering, under your brand.

What we cover on the call:

  • 1

    Your stack and SLAs

    ConnectWise, Datto/Autotask, HaloPSA, NinjaOne, N-able, your docs platform and the response times you've promised clients.

  • 2

    Where coverage breaks today

    After-hours alerts, Tier 2 backlog, EDR triage, project work that keeps slipping behind tickets.

  • 3

    A team design with real numbers

    Coverage hours, escalation matrix and an all-in monthly cost, including QA, training and daily management.

  • Plans from $2,800/month
  • Live in 30 days
  • No long contracts

No sales pressure. If we're not the right fit, we'll tell you.

  • SOC 2 Type II
  • ISO 27001:2022

Engineers already work in ConnectWise · Datto/Autotask · HaloPSA · NinjaOne · N-able · SentinelOne · Huntress

LTVplus has been an invaluable resource for staffing hard-to-fill shifts in our around-the-clock operations. Their associates integrated well with our on-site and remote staff across many layers of our business. They are always courteous, give 100%, and once up to speed with our diverse systems, they consistently exceed expectations and have become an integral part of our team.
Chris R. ESP by NexusTek NexusTek

After you book

From this call to tickets worked under your brand in 30 days

  1. Week 1

    Scoping call

    Your stack, SLAs and the gaps, mapped in 30 minutes.

  2. Week 1 to 2

    Solution design

    Coverage hours, escalation matrix and runbooks agreed. Engineers matched to your tools.

  3. Week 2 to 4

    Knowledge transfer

    We set up access, documentation and SOPs in your PSA, RMM and docs platform. You review and approve.

  4. Day 30

    Go live

    Tickets and alerts worked under your brand, with QA, shift coverage and weekly reporting.

Questions MSP owners ask before booking

Will my clients know you're involved?
No. Engineers work inside your PSA and RMM, under your brand, on your ticket templates and phone scripts.
How is this different from a staffing agency?
We run the service end to end: recruiting, training, QA, scheduling, backup coverage and performance. You get results, not resumes.
What does it cost?
Help desk plans start at $2,800/month. NOC, SOC, patch & backup, Microsoft 365 and network engineering start at $3,000/month. Tier 3 and project work is scoped per project. You'll leave the call with a number for your setup.
Do we have to commit to anything on the call?
No. It's a working session on your coverage gaps. If we're not the right fit, we'll say so.
Book your scoping call

Can't find a time? Email hello@ltvplus.com and we'll work around your schedule.